Pricing and plans
No surprises on the invoice: we estimate the time on the phone in advance, and offer business clients a fixed monthly fee.
For home users
| Call-out fee within Budapest | Custom quote |
|---|---|
| Labour | Custom quote |
| Remote support | Hourly rate, billed to the minute |
| Outside Budapest | By arrangement |
We only buy parts or devices with your approval, at cost or at a price agreed in advance.
For businesses: managed IT plans
-
Basic
Custom quote
For small offices that mainly need remote help.
- Remote helpdesk during office hours
- Updates and antivirus monitored
- Backup checks
- Monthly on-site hours
-
Pro
Custom quote
The recommended level for most SMEs.
- Everything in Basic
- More on-site hours
- Faster guaranteed response
- Microsoft 365 administration
- Quarterly report
-
Premium
Custom quote
For businesses where IT downtime costs money immediately.
- Everything in Pro
- Priority response time
- Company phones and laptops managed and repaired
- IT security monitoring
- Annual improvement plan
For one-off projects (Microsoft 365 rollout, network installation, office moves) we give a fixed quote after a free assessment.
Frequently asked questions
What does the call-out fee cover?
The call-out fee covers travel within Budapest; work done on site is charged at the hourly rate.
What if you can’t fix it?
If we can’t solve the problem, we only charge the call-out fee and the time spent diagnosing it, and tell you what your options are.
What does the monthly business fee depend on?
On the number of devices and users, the on-site hours included and the guaranteed response time. After an assessment we offer a fixed monthly fee.